Reports Pile Up in Review Limbo

According to the data submitted to the National Assembly, the majority of harmful content reports filed against AI chatbot services are not promptly resolved but instead remain marked as 'under review.' The longest case on record has been pending for 494 days, raising questions about the effectiveness of current reporting and moderation procedures.

The disclosure highlights a gap between the rapid deployment of conversational AI services in Korea and the oversight mechanisms meant to address their failures, including the generation of harmful or abusive outputs.

Source Materials Partially Inaccessible

Some of the original documents submitted to the National Assembly were found to be in a 'non-public' state rather than actively blocked. Related materials hosted on public web pages remained normally accessible and viewable, indicating that the gap lies in the disclosure status of the parliamentary records rather than removal of the underlying sources.

Uncertainty remains over the full scope of the figures, as the parliamentary data reviewed represents the primary documented evidence on the reporting pipeline's backlog.

Oversight Questions Grow as AI Services Expand

The findings come amid rapid growth in AI chatbot adoption among Korean users and increasing scrutiny of how platforms police harmful outputs. With nearly two-thirds of reports unresolved and some cases pending more than a year, the disclosure is likely to intensify calls for clearer statutory deadlines and transparency requirements for AI content moderation.

Taken together, the figures and the 494-day worst case support the claim, though some underlying documentation remains non-public — making the claim Mostly True.