True
Five associations representing small business owners and solo entrepreneurs (sangseorin) have demanded compensation from Coupang for losses suffered during the recent full-scale service outage, publicly known as the 'meoktong' (먹통, blackout of service) incident, and declared they would respond by "using every means available."
The five small business organizations issued a joint demand for redress after Coupang's e-commerce services went down, leaving sellers unable to process orders and conduct business during the outage. The groups said they would pursue the matter aggressively, stating they would "use every means available" in their response.
The statement signals an organized push by affected merchants to hold the e-commerce giant accountable for revenue lost while its platform was inaccessible.
The precise scope of the compensation demand, including estimated damages claimed by the seller groups and Coupang's response to date, has not been fully disclosed. Further details on the outage's duration and its financial impact on merchants were not included in the available information.
The demand adds to the pressure on Coupang following the outage, which drew widespread attention in South Korea's e-commerce sector.
Verdict: True