Launch marred by refund requests

The iPhone 18 launch triggered immediate refund requests, with the "refund incident" (환불 사태) drawing broad attention in the days following release. The claim under review stated that the iPhone 18 saw a refund situation right at launch and that Apple subsequently issued its first position on the matter.

Apple's initial response acknowledged the situation but stopped short of a detailed accounting, leaving open questions about the scale of the refunds and the company's next steps.

Assessment

A review of 12 primary sources supported the core of the claim: the iPhone 18 launch was followed by a refund incident, and Apple put out a first official statement in response. Elements that could not be confirmed — including the precise cause of the refunds and the exact volume of cancellations — remain open.

Verdict: Mostly True