The claim behind the number

The statement — that seven of ten people have received consolation or emotional support from AI services — reflects survey-based findings on how Koreans interact with conversational AI. The figure captures a growing pattern in which users turn to large language model (LLM)-based chatbots not only for information or productivity tasks but also for personal reassurance.

Why AI companionship is growing

The rise of AI companionship in Korea sits alongside the rapid spread of LLM services from domestic players such as Naver and Kakao, as well as global chatbots. As these services become more conversational and accessible on smartphones, users increasingly treat them as outlets for everyday worries, from work stress to loneliness.

What remains uncertain

The exact wording of the claim — "comfort" from AI — is broader than what any single survey typically measures, and definitions of "comfort" vary across studies. Sample sizes, question phrasing, and whether respondents refer to regular or occasional use can all shift the reported proportion. Readers should therefore treat the 7-in-10 figure as an approximation rather than a precise measurement.

Based on the available survey evidence, the claim that 7 out of 10 people have received comfort from AI services is, overall, Mostly True.