Mostly True
KB Securities has received the '2026 Customer Impression Management Award' (고객감동경영대상), extending its winning streak at the awards program to 20 consecutive years.
The award, given to companies recognized for customer-focused management practices, marks the 20th straight year that KB Securities has been named a recipient. The 2026 edition continues a run that began two decades ago, making the brokerage one of the longest-standing honorees associated with the program.
The distinction is one of several recurring accolades the firm has accumulated over the years as it has emphasized customer service and client experience as part of its management strategy.
Long-running recognition of this kind is commonly cited by Korean brokerages in marketing materials and investor communications as evidence of sustained service quality. KB Securities, the brokerage arm of KB Financial Group, has repeatedly pointed to customer satisfaction awards in its public messaging.
While the award itself is confirmed, the specific judging criteria and selection process behind the 2026 edition were not detailed in the available material, and the identity of the award organizer could not be independently elaborated upon from the sources reviewed.
For now, the claim that KB Securities took home the 2026 honor and extended its streak to 20 years stands, with the 20-year figure matching the firm's own count. On balance, the claim is Mostly True.