Mostly True
OpenAI's ChatGPT has surpassed 40 million users of its work-style agent functionality, according to figures cited in OpenAI's press materials, marking a milestone for the adoption of agentic AI tools in workplace settings.
The 40 million figure was released through OpenAI's official press blog and accompanying materials. The work-style agent allows ChatGPT to carry out multi-step tasks on a user's behalf, extending the chatbot beyond conversational question-answering.
The milestone underscores the speed at which agentic AI features have spread since their introduction, with users increasingly relying on the tool for task execution rather than simple dialogue.
OpenAI has not published a detailed breakdown of how the 40 million users are counted, such as whether the figure includes free-tier users or only active monthly users of the agent feature specifically. The company's announcement therefore provides a headline number without granular methodology.
No independent audit of the figure has been made available, and comparisons with rival agent products were not included in the materials.
The claim that ChatGPT's work-style agent usage has exceeded 40 million users is accurate based on OpenAI's own announcement, though the figure rests on the company's self-reported counting method — making the claim Mostly True.