True
Coupang and its food delivery arm Coupang Eats experienced a temporary service disruption in the early hours of Hangul Day, with both services returning to normal operation, the company said.
The outage affected Coupang's e-commerce platform and Coupang Eats, the company's food delivery service, during the early morning hours of the October 9 holiday. The disruption lasted for a limited period before access was restored.
Both Coupang and Coupang Eats are currently operating normally, according to the company. The extent of the disruption's impact on users was not detailed, and the company has not disclosed the cause of the outage.
The interruption drew attention given its timing on Hangul Day, a national holiday in South Korea, when users checking orders or placing early-morning delivery requests found services temporarily unavailable.
Coupang has not yet explained what triggered the brief malfunction, and it remains unclear whether the incident was related to increased holiday traffic or a technical fault. The company has not announced any plans for a formal statement on the matter beyond confirming that services have been normalized.
The claim that Coupang and Coupang Eats suffered a brief service outage in the early morning of Hangul Day and have since been restored is true.